TrueFlow Technologies AS (“TrueFlow”, “we”, “us”) respects your privacy and is committed to protecting your personal data. This notice explains how we collect and use personal data, and your rights, in accordance with the EU General Data Protection Regulation (GDPR) as implemented in Norway by the Personal Data Act (personopplysningsloven).
Where we process personal data on behalf of a customer within our products and services, the customer is the data controller and our data-processing agreement with them governs that processing.
Who we are
The data controller is TrueFlow Technologies AS, org. no. 937 929 978, Bergen, Norway. For any privacy question or to exercise your rights, contact hello@trueflowtechnologies.com.
What we collect and why
| Category | Examples | Purpose and legal basis |
|---|---|---|
| Contact & enquiry data | Name, email, company, message | Respond to enquiries and provide informationBasis: legitimate interest / steps prior to a contract |
| Customer & supplier data | Contact, contract and billing information | Manage the relationship and meet our obligationsBasis: contract / legal obligation |
| Website usage data | IP address, device and usage data, cookies | Operate and secure the websiteBasis: legitimate interest / consent for non-essential cookies |
| Recruitment data | CV, application and correspondence | Assess applicationsBasis: steps prior to a contract / consent |
We collect only the data we need for these purposes and do not use it for unrelated purposes without a lawful basis.
Retention
We keep personal data only as long as necessary for the purpose for which it was collected, or as required by law (for example accounting records under the Bookkeeping Act). When no longer needed, data is securely deleted or anonymised.
Your rights
Subject to the conditions in the GDPR, you have the right to access your data; to have inaccurate data corrected and incomplete data completed; to have your data erased in certain circumstances; to restrict or object to certain processing, including direct marketing; to receive certain data in a portable format; and to withdraw consent at any time where processing is based on consent.
To exercise your rights, contact hello@trueflowtechnologies.com. You also have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet), datatilsynet.no.
Changes
We may update this notice from time to time. The current version is published here, with the date of the latest revision shown below.